Privacy Policy

Last Updated: January 15, 2025

Introduction

Art Conservation Associates ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our conservation services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request a consultation or estimate
• Engage our conservation services
• Subscribe to our newsletter or communications
• Visit our studio or attend events

This information may include:

• Name and contact information (email, phone, address)
• Information about your artwork or objects
• Payment and billing information
• Communication preferences
• Professional affiliations (museums, galleries, institutions)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information

How We Use Your Information

We use the information we collect to:

• Provide conservation services and respond to inquiries
• Process service agreements and payments
• Communicate about your projects and appointments
• Send service updates and educational content
• Improve our website and services
• Comply with legal obligations
• Protect our business interests and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (payment processors, shipping companies, professional consultants)
• Legal Requirements: When required by law, court order, or government request
• Business Transfer: In connection with a merger, sale, or transfer of our business
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Conservation records are maintained for professional and historical purposes in accordance with industry standards.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent where applicable

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Art Conservation Associates
109 Webster St
Boston, MA 02128
Phone: (617) 567-7950
Email: siennamorrow@artconassc.com